FAQ
Practical answers about portal automation.
Concise answers about services, browser automation, APIs, access, reliability, pricing, and workflow audits.
General
What does your team do?+
We design, build, and maintain external portal automation workflows for teams stuck without reliable APIs.
Read moreWhat kinds of portal work fit?+
Repeated lookups, file downloads, document uploads, form steps, status checks, CRM updates, reconciliation, and exception routing are common fits.
Read moreServices
Which service should we choose?+
If the workflow is not clear yet, start with a Portal Workflow Audit. If the workflow is already defined, compare the service routes.
Read moreWhat systems can you connect to?+
The workflows we build can connect portal activity to CRMs, databases, spreadsheets, file storage, dashboards, email, Slack, and internal tools when those destinations support safe updates.
Read moreBrowser automation
Why browser automation?+
Browser automation is useful when the required workflow only exists in the web portal UI and a reliable API does not cover the job.
Read moreIs this scraping?+
No. Our services focus on authorized business workflows inside portals the client is allowed to use, not public-site scraping.
Read moreDo you bypass CAPTCHA?+
No. Workflows are designed around authorized access, clear permission boundaries, and human handoff where access controls require it.
APIs and integrations
Do we need an API?+
An API is preferred when it exists and reliably covers the workflow. Browser automation is considered when the required work only exists in the portal UI.
Read moreCan API and browser automation work together?+
Yes. A practical workflow can use APIs where they are reliable and browser automation only for the portal steps that have no usable API path.
Read moreSecurity and access
Can this work with MFA?+
Yes, when the workflow is designed with human handoff or approved access patterns. We do not position our services around bypassing MFA.
Can humans approve before submission?+
Yes. Human review can be built into the workflow before sensitive submissions or around ambiguous results.
What do you need from us to start?+
Start with workflow notes, screenshots, sample records, expected outputs, and known exceptions. Do not send credentials through the website form.
Read moreMaintenance and reliability
What happens if the portal changes?+
Production workflows need monitoring, evidence, alerts, and a maintenance process for portal changes.
Read moreHow do you make failures reviewable?+
Reliable portal workflows should preserve run state, evidence, screenshots or traces when appropriate, retry context, and a human-readable exception path.
Read morePricing and engagement
How do you price projects?+
Pricing depends on workflow complexity, portal count, integration depth, volume, human review, and maintenance requirements.
Read moreCan we start small?+
Yes. The cleanest starting point is often one workflow with clear inputs, outputs, review boundaries, and a maintenance plan.
Read moreWorkflow audit
What happens in a workflow audit?+
We map the manual workflow, compare API and browser paths, identify risks, define review boundaries, and recommend the safest build path.
Read moreWhat do you need from us to start?+
Start with workflow notes, screenshots, sample records, expected outputs, and known exceptions. Do not send credentials through the website form.
Read moreStill unsure?
Start with the workflow your team repeats.
The form asks for workflow context only: portals, manual steps, systems, outputs, and exceptions.